How it works
A predictable, documented process — so you always know what happens next and what it costs.
- 1
Enquiry & requirement capture
Share your pickup and destination, property size and preferred date. We verify your mobile number so your enquiry can be tracked in your MOVECARE account.
- 2
Free survey
A coordinator visits your home or office, or does a guided video survey, to list every item, note fragile goods and check access, lifts and parking.
- 3
Written quotation
You receive an itemised quotation covering packing material, manpower, transport, loading/unloading, taxes and optional insurance. Accept, reject or request changes online.
- 4
Packing & pickup
On moving day the crew packs with multi-layer material, labels every carton room-wise, prepares an inventory sheet and loads with care.
- 5
Delivery, unpacking & sign-off
We deliver on the agreed date, unpack and place items, remove debris and close the job only after your confirmation.